For small businesses that live in their messages

Central de Mensajes: your messages in one place

An AI assistant answers your customers, books appointments and tracks orders using your business information, so you get your day back.

Try it free for 2 weeks Talk to us
What it is

An inbox and an assistant that never gets tired

Central de Mensajes brings your customers’ messages into a single inbox and puts an artificial intelligence assistant to work answering them with your business information: your prices, your hours, your services. It is built for small business owners who want to take back control of their time.

The app itself is in Spanish; the assistant replies in your customer’s language.

  • One inbox for web chat, WhatsApp, Instagram and Facebook, with contacts grouped by person.
  • A 24/7 assistant that replies in your customer’s language. It does not make up prices: if it lacks a detail, it alerts your team.
  • You stay in charge: when you type in a conversation, the AI pauses on that thread.
Central de Mensajes unified inbox with WhatsApp, Messenger, Instagram and web chat conversations
The unified inbox: each conversation shows its channel, and AI replies are marked. Sample data.

Channel status: web chat and training your assistant already work. WhatsApp Business, Instagram and Facebook (Messenger and your Page comments) turn on as soon as Meta gives its final approval. Facebook works with Pages, not personal profiles.

What it does

Everything that goes through your messages

From the first “hello” to the delivered order or the paid appointment.

24/7 AI assistant

Replies using your business information. You train it by talking to it, by voice, or by pasting your website address (it reads the home page and up to 5 more pages). It follows your business hours.

Unified inbox

All channels on one screen, with contacts grouped by person, notifications and a basic CRM.

Voice notes

Transcribes your customers’ voice notes and the AI replies to the text. Very handy on WhatsApp.

Orders

The assistant takes the order and gives it a number. You follow it by status (received, accepted, preparing, completed, on the way, delivered), for delivery or pickup. It does not manage inventory or take online payment for orders yet.

Scheduling

Offers real time slots, prevents double bookings and sends reminders and confirmations. It has a public booking page and can sync with Google Calendar.

Bookings with payment

Charge for appointments by card (ONVO) or SINPE Móvil. Today in Costa Rica. The money goes to your business account and the slot is held while they pay.

Comments

Answers questions in Facebook and Instagram comments, reacts to positive ones and moves complaints to private message. It can be switched off per account.

Team and statistics

Owner, administrator and agent roles. Statistics for 7, 30 and 90 days: messages, response time, share handled by the AI and split by channel.

What it looks like

Screenshots of the app

Real screens with sample data. The app is in Spanish.

Conversation where the AI offers time slots, books an appointment and suggests paying by SINPE or card
An appointment booked by message: the AI offers real slots and proposes payment. Sample data.
Central de Mensajes weekly calendar with several calendars and appointments
The weekly calendar, with several calendars and their appointments. Sample data.
Central de Mensajes web chat conversation with AI replies
Web chat: a public link for your site, your Instagram bio or a QR code. Sample data.
A bakery order with its summary and status updates sent to the customer
An order with its summary and the status updates sent to the customer. Sample data.

Also on your phone

Central de Mensajes inbox on a phone
Inbox. Sample data.
Central de Mensajes orders board on a phone
Orders. Sample data.
Central de Mensajes calendar on a phone
Calendar. Sample data.
How to start

Three steps

Step 1

Connect your channels

Create your free account and turn on web chat. You connect WhatsApp, Instagram and Facebook as soon as Meta enables them.

Step 2

Teach your AI

Tell it about your business by talking, by voice, or with your website address.

Step 3

Start selling more

The AI replies, books and takes orders. You step in whenever you want.

Pricing

Launch plans

Prices as published by Central de Mensajes, in USD, no contracts.

Free trial

$0 · 2 weeks

  • 1 user, up to 100 messages and comments
  • Business setup, training and web chat
  • Meta channels, once approved
  • No card. Does not include orders, scheduling or payments

Basic

$30 / month

  • 1 user, 500 messages a month
  • 24/7 AI replies
  • All channels
  • Does not include orders, scheduling or payments

Professional

$50 / month

  • 1 user
  • Pick orders with totals or scheduling with bookings
  • Card (ONVO) and SINPE payments
  • Everything in Basic

Team

$100 / month

  • Several users
  • Orders and scheduling together
  • Reminders and confirmations
  • Everything in Professional

Please note: the paid plans cannot be purchased yet and nothing is charged: message us and we will let you know when they open. Several businesses or calendars? Pricing is custom. Details and latest changes at centraldemensajes.com/en/pricing.

Included in the $100-a-month plan

Central de Mensajes comes with the Crecimiento con IA Online Business Plan, together with your website with a .com domain and RedesIA. One business, one monthly fee and initial onboarding.

See the $100 plan
Frequently asked questions

Your questions, answered

Web chat already works. WhatsApp Business, Instagram and Facebook turn on as soon as Meta gives its final approval. Once they are live, everything arrives in the same inbox.
No. It only uses the information you gave it. If a detail is missing, it alerts your team instead of guessing.
When you type in a conversation, the AI pauses on that thread and resumes after 30 minutes.
Yes. It offers free time slots, books the slot and can ask for payment by card (ONVO) or SINPE Móvil. The money does not go through Central de Mensajes: it goes to your business account. Payment is available today for Costa Rica.
There is a free 2-week trial, no card needed. Paid plans, from $30 a month, cannot be purchased yet: message us and we will let you know.
Yes. It transcribes them and replies to the text, which helps a lot on WhatsApp.
The app is in Spanish. The assistant replies in whichever language your customer uses.
And more

Other products

RedesIA

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See RedesIA

En Cartelera

Sell tickets to your venue or event, get paid with SINPE Móvil or card and run the door from a phone.

See En Cartelera
Products

Want to see Central de Mensajes with your business?

Book 30 minutes and we will set it up with you, or create your free account now.

Book 30 minutes Message us on WhatsApp Try it free for 2 weeks
Visit centraldemensajes.com
[email protected]